Thursday, January 14, 2010

More Trouble with Incoming Email

Yesterday I happened to check an email enabled list and noticed that the most recent document added to the list was over 2 months ago. So I began tracking back and started with the person that sends out the emails that include the SharePoint list. She was still including the list address.

So then I sent an email to the list and logged onto the SharePoint server and watched the email arrive in the SMTP Drop box, and then disappear. Usually at this point, the email would have arrived in the list and the document should be there. It wasn't.

So then I begin hunting on the web and found a blog by Travis Lowdermilk. It explained the typical SharePoint setup but then towards the bottom in the comments I found someone that was having the same problem as me and when they changed the setting on the list to allow email from all users then their list worked.

So I tried it myself and the emails were getting dropped into the list. I am not sure what has changed in the last couple of months to change how that security trimming of the email-enabled lists works but for now I am ok with opening it up to all users since only one person in the company knows the address to send items to. I will be looking into this in the future and will find out if this is a bug from a recent update or what happened.

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